Some quotes to ponder:
In the body of the story, you really need to guide listeners by the hand -- there are a lot of external distractions as they hear the stories. So you have to convince them this is worth listening to and you can't expect them to remember everything as the story moves along.
You need to honor the way people speak, to let their cadences unspool and thoughts unpack, more than I did for written articles. You have to learn to get out of the way more. And I had to cast aside my ignorance of (and relative lack of interest in) technology to recognize its importance in conveying the stories I want to tell.
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